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#1269
UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 0
So I up-loaded transparent bliss to my site. Now I am trying to go to the site and it is asking for a user name and pass word, I have tied then all my Joomla, sever info, e-mail, all of it. then I tried to just start over clear it all out, still I am getting asked for this user name and password. PLEASE HELP ME!!!!!lol
glassblower
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#1270
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 41
Hi Glassblower,
Joomla does require a username and password to access the admin area - is this your problem?
You would have entered a username and password when you installed Joomla.
Can you post a link to your site?
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#1271
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 0
I guess? My URL is rlrinterests.com when I try to go to that address it asks me for my username and password, I belive that would be my Joomla info yet it did not work. now I can't delete it from my site and I can't see my page either.
I am sure it is something I have not done rite. what all do I need to up-load to my server?
Thanks
glassblower
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#1274
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 41
Hi Glassblower,

The Joomla installation process is to upload all the files as you have done - you also need to setup a database and different hosts handle this in different ways.
Your host must support php and mysql.

I think you should contact your host in this situation as what you have done sounds correct - although you may not have setup a database yet? But this should not cause the error you are getting - you should now be getting a Joomla installation screen that will be asking for your mysql database username and password.

I would definitely contact your host in this situation - explain you want to run joomla and where you got to with your installation. They should help you out and if they can't I would look at switching providers - there are many hosts who will go as far as setting up applications on your behalf if you are having issues.

Lets us know how you get on.
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#1275
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 41
HOLD ON THAT - I just noticed a Yahoo favicon out of the corner of my eye on your site!

So you host with Yahoo?

It just happens I was reading about yahoo hosting and Joomla the other day and they do not support .htaccess files - you'll need to delete this - which of course will be difficult if you can't access the site - If they gave you FTP access then log in with this and delete .htaccess - otherwise contact your host as I suggested and perhaps also mention the .htaccess file as I am certain that is your issue now.
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#1277
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 0
I will look for that file, I do have FTP. can you tell me what dir it is in?
Thanks
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#1278
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 41
It's in the root directory.

But if unsure just contact Yahoo hosting as I'm sure their support is reasonably good.
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#1279
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 0
I knew it was something stupid, I had set the security with out even knowing it. So I have it all up-loaded now I am getting a Restricted access on the page, maybe its just a load time thing? Do you know anything about this message?
Thanks
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#1280
Re:UNKNOWN USER NAME 3 Years, 7 Months ago Karma: 41
Have you set up a database?

I still think you should run this past your host because Joomla installation can vary depending on the way your host configures things making it easier/harder in different situations.

From what I have read you can host Joomla on yahoo BUT they make some things difficult.

You are paying them a fee for their services, which includes support, and they are not running a standard hosting setup so I do believe they should help you out with this.

Cheers
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