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No reply for days - Template Support please
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TOPIC: No reply for days - Template Support please
#2722
No reply for days - Template Support please 2 Years, 10 Months ago Karma: 0
I paid for the template and I was excited as you guys offer support too. I can't rely on the support as you guys take days to answer sometimes don't even bother. I'm going to try one more time to see if I get a response.

I'm using polar-bear pro template.

First I need a drop down menu which I can't seem to implement no matter what I try. Either it slips off the top nav or does not drop down. Can you give me some css with some menu that works with your template.

Second - when I set the menu as a list on the left everything is pre-highlighted even though it should highlight when the mouse rolls over.

Hoping to get an answer asap.
ahmed
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#2723
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 41
Hi Ahmed,
I'm sorry I missed your previous forum post.
First I'll let you know that in most cases we reply very quickly - check the time stamp on this.
You are always welcome to bump a forum post with a follow up - you don't have to wait for days.
You can also email us directly as a paying member and we'll be happy to help out.
I'm going ot have a look at your other post now and will get back to you.
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#2724
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 0
Now that was a quick reply!!

Disregard my last post after that I played a lot. My post above has my problems. You can look at it:

1) I need a proper drop down menu ( a flat list) is the only thing that fits perfectly on the top-nav.

2) when you go to services: See the prehighlighted stuff, also the parent is not obvious.

www.streebo.com/index.php
ahmed
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#2725
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 0
To see the parent not working go to Services> Consulting
ahmed
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#2726
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 41
I see the issue. And am looking at drop down menu implementation now as well.
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#2727
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 41
You might have to give us a few hours on this - I'll keep you updated as we make progress but the drop down menu is a little bit of work - I've been meaning to implement this across all our templates for some time now... and today is a really good day to get it done - but it's not a 5 min job.

more soon.
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#2728
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 0
Perfect. You guys are awesome! I take the first post back!
ahmed
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#2729
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 41
:)
Big Bear
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#2730
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 41
If you were choosing between the following which would be your preference?

Transmenu
Suckerfish
Superfish

I'm just trying to work out which will be more search engine friendly and will probably gravitate towards that option.
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#2732
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 0
I really don't care as long as I can get a dropdown menu. Although I have heard some good things about suckerfish.
ahmed
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#2734
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 41
Yes my understanding was that sucker was the SEO friendly - but less eyecandy
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#2735
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 0
SIDE NOTE***

Nice looking site, ahmed. Drop down seems to be working OK now, but themenu (in Firefox at least) is running off of the right side of the page.

Also, just a thought, but your "Services" and "Solutions" pages are a little wordy. You might consider breaking them up a little with more sub-menus or by adding pictures to each subject. I know it is a work in progress. Just passing on a thought.

Otherwise, nice looking site!

DG
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#2758
Re:No reply for days - Template Support please 2 Years, 10 Months ago Karma: 0
DG,

Thank you that was a good observation. I was planning to change the whole menu but right now I kept it simple to it would be easy to work with the drop down. Thank God Big Bear is helping me set up the drop down. Once I get the drop down the site will be much better looking.

On a separate note:
I'm looking for a great graphic designer to design the front images. I had another guy working on it but he wasn't professional. If any of you have any suggestions please let me know.
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