Join The Club - Professional Joomla Templates And Support

Expert Support - We won't rest until your website looks sharp and professional
Premium Joomla Templates - Unlimited Downloads
Use Templates with no attibution to Joomlabear (no footer links)
Support files including Joomla Quickstart installers which provide a pre-configured Joomla installation that matches the corresponding template demo site to the letter!
Design Source Files so you can customize your template look and feel.

At JoomlaBear we pride ourselves on offering an exceptionally high level of support. Our team consists of 4 Joomla template professionals from different parts of the globe. We are here to look after you and your website, and give you a head start Joomla no matter what time zone you are from. Support questions are usually answered within hours, if not minutes - however, if you ask a question while we are hibernating, or during the weekend, the longest you should wait is 24 hours.

	3 Months Premium Membership - $47 Access all Joomla templates and support files in our downloads area Use templates without attribution/copyright notice Receive expert support via our forum or email. This plan licenses you to use our templates on up to 3 unique websites or domain names. Please read our terms and conditions below.
	6 Months Premium Membership - $67 Access all Joomla templates and support files in our downloads area Use templates without attribution/copyright notice Receive expert support via our forum or email. This plan licenses you to use our templates on up to 3 unique websites or domain names. Please read our terms and conditions below.
	12 Months Premium Membership - $97 Access all Joomla templates and support files in our downloads area Use templates without attribution/copyright notice Receive expert support* via our forum or email This plan licenses you to use our templates on unlimited websites or domain names Please read our terms and conditions below.
	Install Service - $147, includes 3 months Premium Membership Access and support as per 3 month plan above Joomla installed on your hosting provider Template of your choice installed If you require it your installation can match our template demo exactly Your logo/company branding added by our expert design team (you must provide your logo to us). Essential extensions installed including improved WYSIWYG editor, SEO extensions and more. Please read our terms and conditions below.
	Install Service - $347, includes 6 Months Premium Membership SlideshowPro and Director Image Manager installed on your host Access and support as per 6 month plan above Joomla installed on your hosting provider Template of your choice installed If you require it your installation can match our template demo exactly Your logo/company branding added by our expert design team (you must provide your logo to us). Essential extensions installed including improved WYSIWYG editor, SEO extensions and more. Please read our terms and conditions below.

*Terms & Conditions

Please read carefully, this is the Legal guff here to cover our bear behinds.

By signing up for our a subscription you agree to the following terms and conditions.

Refund policy:
Since JoomlaBear is offering non-tangible software that cannot be returned, we do not issue refunds.

JoomlaBear offers no guarantee of any sort for templates or support, and will not be held liable for any loss or damage that may result from the use, or misuses of our templates. We will not be held responsible for a person inability to use Joomla, our templates or 3rd party extensions being used with our templates.

Support is provided firstly through our forum and secondly via email. Using the forum is the preferred method because your questions may be answered even more quickly by another member of the community. It also means that the solution to your issue is visible for other users to benefit from in the future. Additional support is provided via email when sensitive data is being discussed, such as a you provding us with your Joomla site access details so that we can get in and fix something for you.

Support is for your JoomlaBear template and layout/design issues pertaining to your template - we are happy to answer standard Joomla administration questions as well, but template layout design questions are prioritized.

We cannot guarantee support for 3rd party extensions - unfortunately these are some of the most common issues that affect Joomla websites. We do our utmost to make sure everything works for you - however in case of a very complex 3rd party extension the issues may require many, many hours of skilled programming to correct and this is outside scope of what we can provide. We do have a lot of experience with these issues though, and most are solved quickly - we can also recommend alternatives in many cases.

Support is limited to a total of two hours per 3 months of membership. Additional support beyond this can be negotiated if required. We have never had to enforce the 2 hour rule and no customer has ever left dissatisfied. We do draw the line theoretically at 2 hours to protect ourselves. In the few existing cases where more than two hours of dedicated support have been required, it has been because of a suggested improvement, or new feature that has taken some additional work. In this case we do not count the additional time towards the users support package as the features and improvements will obviously benefit the entire JoomlaBear community.